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Privacy Notice

This privacy notice provides information on how Dalau collects and processes your personal data when you visit our website.

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here. A PDF version of the same document is available here.

1. Important information and who we are

Dalau is made up of different legal entities, details of which can be found]. When we mention “Dalau”, we are referring to the relevant company in the Dalau Group responsible for processing your data which will be clear to you when you use our website. Dalau Limited is the controller responsible for this website.

 We have appointed a data privacy manager. If you have any questions about this privacy notice or our data protection practices please contact the data privacy manager, as follows.

  • Full name of legal entity: Dalau Limited
  • Name or title of privacy manager: Rajen Panchal
  • Email address: rajen.panchal@dalau.com
  • Postal address: Ford Road, Clacton-On-Sea, Essex, CO15 3DZ
  • Telephone number: +44 (0)1255 220220

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data.
  • Contact Data.
  • Technical Data.
  • Profile Data.
  • Usage Data.
  • Marketing and Communications Data. 

We use different methods to collect data about you (which may include Financial Data and/or Transaction Data), which are explained at https://dalau.com/privacy-policy

We explain these categories of data here.

3. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

  • To manage your relationship with us.
  • To improve our website, products/services, marketing or customer relationships.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
  • To register you as a new customer.
  • To process and deliver your order.
  • To recommend products or services which may be of interest to you in connection with contact or requests you make to us.

More detail can be found here.

4. How we share your personal data

We may share your personal data within the Dalau group / with external third parties. More detail can be found here

5. International transfers

We may transfer, store and process your personal data outside the UK. More detail can be found here.

6. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (https://www.ico.org.uk).

More detail can be found here.

7. Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.